O11 Privacy Policy
Information Collected
We collect personal information such as your name, email address, phone number, and account details when you register on the o11 platform.
Technical information relating to your device and web browser is also collected to improve user experience and system security. Financial transaction details in Malaysian Ringgit (MYR) are recorded to ensure smooth payments and verification.
We also use cookies and other tracking technologies to understand your interaction with the site and tailor content and promotions.
Purpose of Information Use
The collected information is used to provide efficient gambling services, manage user accounts, process transactions, and personalize user experience.
Additionally, this data helps us prevent fraud, secure accounts, and contact you for important notifications if needed.
Cookies & Tracking Technologies
Cookies are used to remember user settings and identify logged-in sessions. You can control cookie usage through your browser settings, but this may affect platform functionality.
We also use third-party tracking technologies for analytics and marketing purposes, in line with permitted policies and controls.
Data Storage & Security
O11 stores your data in systems protected by up-to-date security technologies such as SSL encryption and firewalls. Data is retained only as long as required by law or operational needs.
We regularly review and enhance security protocols to prevent unauthorized access and data breaches.
Information Sharing
O11 does not sell users’ personal information to third parties. However, we may share data with related parties to process transactions, verify identities, and comply with legal requirements.
All service providers are carefully selected and bound by non-disclosure and data security agreements.
User Rights
You have the right to access, correct, or delete your personal information stored by o11.
To manage these rights, you can contact our support team anytime.
Privacy Policy Changes
We reserve the right to update this Privacy Policy periodically to reflect technological, legal, and industry best practice changes.
Please review this page regularly for the latest updates. Continued use of the platform after changes indicates your acceptance of the revised policy.
Data Security & Contact Us
O11 places great importance on data security and is committed to protecting user privacy.
If you have any questions or wish to raise privacy concerns, please reach out to our support team at [email protected].